Receptionist

Overview

Legacy Toyota of Dallas which is new to Dallas Texas is looking to add: Receptionists The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist ensures to have all customers that call in have a pleasant first response from our receptionist. We have both Full and Part time positions available!

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In addition to competitive pay, and for our Full Time receptionists we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Answer all incoming calls according to all company policies with exceptional telephone skills. • Direct phone calls to the appropriate parties as necessary. • Take written messages for occupied personnel and notify them as soon as possible regarding pending messages. • Coordinates questions and issues with the appropriate department personnel. • Addresses customer concerns and issues or escalates them as needed. • Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc. • Maintain confidentiality of company and customer information at all times. • Performs other duties as assigned.

Qualifications

• No experience required but a PLUS! • Automotive Dealership experience a PLUS! • Service or hospitality industries experience a PLUS! • Previous retail and/or customer service experience. • Friendly with high energy and the willingness to go above and beyond. • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment. • Must conduct oneself in a professional manner. • Basic computer and Microsoft Office skills. • Strive to respect and facilitate teamwork within all departments. • Professional appearance and work ethic. • Must be a team player with a strong sense of commitment to the customer and team members. • Bilingual (Spanish) a PLUS!