Business Services Specialist

harriscountytx·Houston, United States

Regular Full-timemid

About this role

Position Overview:The Business Services Specialist provides operational, administrative, and customer service support to ensure business functions run smoothly. Acts as a liaison between departments, maintains records, processes contracts/purchases, helps with budgeting and compliance, and may deal with internal technology or service request tools. The role helps drive efficiency, accuracy, and high-quality customer service (both internal and external).Job Duties:<ul style="margin-bottom: 3pt;"><li>Prepare and make presentations to businesses throughout the region to explain services and promote a better understanding of business opportunities available with the Office of the County Engineer.</li><li>Makes needed information available to the different divisions within the department related to overall business operations, such as sources of supply, government contracts and bidding procedures, market data, and management aids.</li><li>Coordinate procurement, purchase requisitions, contracts, and vendor communications.</li><li>Assists with and maintains contacts with AEC (Architecture, Engineering, and Construction) firms. Acts as liaison between business firms to facilitate the resolution of immediate and long-range concerns or problems.</li><li>Coordinate travel, meeting, or event arrangements.</li><li>Handle Customer service calls by responding to inquiries, helping staff or external customers with process questions or issues.</li><li>Use internal tools to maintain procurement, financial, and contract tracking platforms to ensure data integrity.</li><li>Identify process improvements and assist in implementing more efficient workflows.</li><li>Perform duties as assigned.</li></ul> <div style="color: inherit; font-style: normal; text-indent: 0px; text-align: center;" data-pasted="true">Harris County is an Equal Opportunity Employer</div><div style="color: inherit; font-style: normal; text-indent: 0px; text-align: center;"><a href="https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx" target="blank" data-uw-rm-brl="PR" data-uw-original-href="https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx" style=" color: inherit; text-decoration: underline;">https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx</a></div><div style="color: inherit; font-style: normal; text-indent: 0px; text-align: center;">If you need special services or accommodations, please call (713) 274-5445 or email<a href="mailto:ADACoordinator@bmd.hctx.net" target="blank" data-uw-rm-empty-ctrl="" style=" color: inherit; text-decoration: underline;">ADACoordinator@bmd.hctx.net</a></div><undefined> </undefined>

Position Type, and Typical Hours of Work: Full-Time | Regular | 40 hours per week. Subject to early mornings, late evenings, weekends, and holidays at times, depending upon the project or workload.Salary: Commensurate experience, based on 26 pay periods.Physical Demands and Environmental Exposure:Most assignments will be performed in an office, meeting, or operations command center environment, but some field work may be required. May be required to work extended work hours during activation of disaster recovery operations for an unspecified length of time (varies based on the extent of the event). This position requires bending, stooping, and lifting to 25 lbs., frequent walking, standing, sitting, reaching, and ascending/descending stairs. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.FEATURED BENEFITS:Medical, vision, and dental insurance. Wellness. Professional development opportunities. Flexible spending accounts. 457 deferred compensation plans. Retirement pension (TCDRS). Transportation assistance (Metro Ride Sponsor Program). Disability and life insurance. Harris County is a Qualified Employer for the Public Service Loan Forgiveness Program (PSLF).