BANQUET SERVER (PART TIME ON CALL)

Location: Arlington,Washington,United States Starting Wage: $17.15/hr Company Standards At Angel of the Winds, the World's Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all. Responsibilities • Assist in setting up the banquet room and back-of-house service area under the direction of the Banquet Manager or Shift Supervisor according to event specifications, including arranging tableware and gathering necessary service items. • Greet guests warmly on arrival and interact with guests in a friendly, professional, and attentive manner. • Maintain buffet throughout meal service, including replenishing food items and ensuring cleanliness and organization. • Serve food and beverages to guests, during plated events, in a timely, courteous and efficient manner. • Serve and refill alcoholic and non-alcoholic beverages to banquet guests. • Respond promptly to guest requests, relaying inquiries to the Banquet Manager or Shift Supervisor. • Clear plates, glassware, and utensils during and after meal service; reset tables as necessary. • Maintain cleanliness and organization of back of house service area during and after an event. • Assist in resetting banquet rooms and back of house service area after the banquet. • May provide service of alcohol within the guidelines set forth by the MAST training program. • Ensure all workstations are stocked, neat, clean and sanitary. • Complete all side work in a timely and satisfactory manner. • Support team members and contribute to a positive work environment. • Works' days, nights, weekends, special events and holidays as needed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. • Work nights, weekends and holidays as required. • Performs other duties as assigned. Qualifications • Exceptional guest service skills required. • Must be at least 18 years of age. • Six months to a year related work experience and/or training; or equivalent combination of education and experience. • Prior experience as a restaurant server preferred. • Must be able to lift and carry a server's tray and dinner plates on a continuous basis. Certificates, Licenses, Regulations • Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency. • Must be able to obtain and maintain a Washington State Health Card (Food Worker Card). • Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 13 Servers Permit. Physical Demands and Work Environment • Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work, occasional bending and crouching. This is a 24 hour, 7 days a week work operation. Apply to this job