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CUSTOMER SUPPORT REPRESENTATIVE - TURKISH SPEAKER | LISBON, PORTUGAL

cross-border-talents-7·Lisbon, Portugal
Full-timemid
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Job description

Looking to relocate or already based in Lisbon? This Customer Support Representative role might be worth a look. You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication. What you'd be doing: • Keep internal systems and case notes accurate and current • Recognize when something needs escalating versus resolving directly • Resolve issues efficiently without cutting corners on quality • Respond to customer questions across phone, chat, and/or email What we're looking for: • Clear, professional communication style, written and verbal • Able to stay organized when handling multiple cases at once • Comfortable in a fast-moving, customer-facing role • Right to work in the country without sponsorship required Details: • Work model: On-Site We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch. We review applications on a rolling basis, so it's worth applying sooner rather than later.