P&C SPECIALIST

Accor Hotels·Ras El Hekma, eg

Full-timejunior

Job description

People & Culture (P&C) SpecialistDepartment: People & Culture Reports to: People & Culture Manager / Director of People & Culture Industry: HospitalityJob PurposeThe P&C Specialist supports the daily People & Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.Key ResponsibilitiesRecruitment & Onboarding* Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates. * Prepare job offers and required employment documentation. * Coordinate the onboarding and induction process for new employees. * Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures. * Coordinate with relevant departments to ensure a smooth joining experience.Personnel & Administration* Maintain accurate and updated employee records and personnel files. * Prepare HR letters, certificates, contracts, and other employee-related documents. * Monitor attendance, absence, annual leave, sick leave, and other employee records. * Support payroll preparation by providing accurate attendance and employee information. * Ensure employee documentation complies with company requirements and Egyptian labor regulations.Employee Relations & Engagement* Act as a point of contact for employees regarding routine P&C inquiries. * Support a positive work environment and encourage open communication between employees and management. * Assist in handling employee concerns professionally and confidentially. * Coordinate employee engagement activities, celebrations, recognition programs, and internal events. * Support initiatives that improve employee satisfaction and workplace culture.Learning & Development* Coordinate training sessions and maintain training records. * Support employee induction and mandatory training programs. * Follow up with departments regarding training attendance and completion. * Assist in identifying training and development needs.Performance & Development* Support the performance review process and ensure required documentation is completed on time. * Maintain records related to employee performance and development plans. * Assist managers with P&C procedures and documentation when required.Policies & Compliance* Ensure P&C policies and procedures are properly communicated and followed. * Maintain confidentiality of employee and company information. * Support compliance with labor law, health and safety requirements, and company standards. * Assist with P&C reports, audits, and required documentation.Qualifications & Experience* Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. * Previous experience in Human Resources / People & Culture, preferably within the hospitality industry. * Good knowledge of HR administration and Egyptian labor regulations. * Good command of English and Arabic. * Good knowledge of Microsoft Office applications.Skills & Competencies* Strong communication and interpersonal skills. * Good organizational and time-management skills. * Attention to detail and accuracy. * Ability to maintain confidentiality. * Positive and professional attitude. * Ability to work effectively with employees at different levels. * Problem-solving and teamwork skills. * Ability to handle multiple tasks and priorities.Key Success Measures* Accuracy and completeness of employee records. * Timely completion of recruitment and onboarding processes. * Effective coordination of P&C activities and training. * Employee satisfaction and engagement. * Compliance with company policies and labor regulations. Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. * 1–3 years of experience in Human Resources / People & Culture; hospitality experience is preferred. * Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures. * Good command of English and Arabic, both written and spoken. * Good computer skills, especially Microsoft Office (Word, Excel, PowerPoint, and Outlook). * Familiarity with HR systems and payroll/attendance systems is an advantage. * Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination. * Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels. * Strong organizational skills, attention to detail, and ability to manage multiple priorities. * Ability to handle confidential and sensitive employee information professionally. * Positive attitude, teamwork mindset, and a people-oriented approach. * Previous experience in an international hotel chain or hospitality environment is an advantage. What awaits you...<ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>