TECHNICAL SUPPORT REPRESENTATIVES

<p>Key Responsibilities</p><ul><li>Provide technical support and assistance to customers through different communication channels.</li><li>Troubleshoot and resolve technical issues efficiently.</li><li>Identify customer needs and provide accurate solutions.</li><li>Ensure a high level of customer satisfaction and professional service.</li><li>Document customer interactions and technical issues accurately.</li><li>Follow company procedures and quality standards.</li><li>Escalate complex technical issues when required.</li></ul> <p>&#xa0;</p><ul><li>English level <strong>B2 or above</strong>.</li><li>Graduates and dropouts are welcome to apply.</li><li>Maximum age: <strong>40 years old</strong>.</li><li>Willing to work <strong>on-site</strong>.</li><li>Flexible with rotational shifts.</li><li>Good communication and problem-solving skills.</li></ul>