BELLPERSON / BELLMAN

Now Hiring: Bellperson Are you passionate about serving others and creating memorable guest experiences? As a Bellperson, you'll be at the heart of the hotel's guest reception area, playing a key role in shaping each guest's stay. Your proactive, responsive, and caring nature will make all the difference. If you enjoy engaging with people, have a winning personality, and take pride in responsibility-this is the perfect role for you! At Concord Hospitality , we foster a culture where everyone is valued and treated with respect. Join a team that believes in quality, integrity, community, profitability, and having fun! Position Summary: The Bellperson is responsible for welcoming guests, assisting with luggage, and ensuring a smooth arrival and departure experience. You'll be the first and last impression for our guests, providing helpful information, personalized service, and a warm, professional demeanor throughout their stay. Key Responsibilities: • Greet guests warmly upon arrival and departure. • Assist with loading/unloading luggage and escort guests to their rooms. • Explain room features, hotel amenities, and services. • Organize and store luggage in designated areas. • Read and match luggage tags, write claim tickets, and ensure proper handling. • Respond promptly to guest requests and resolve issues or escalate as needed. • Provide accurate information about hotel services and local attractions. • Stay informed on current events and entertainment in the area. • Coordinate with valet, front desk, and housekeeping for seamless service. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent preferred. • Previous hospitality or customer service experience is a plus. • Excellent communication and interpersonal skills. • Ability to lift and carry heavy luggage and stand for extended periods. • Professional appearance and positive attitude. • Familiarity with the local area is helpful. • Flexible availability including weekends and holidays. Why Join Concord Hospitality? Benefits for Full-Time Associates: • Competitive Pay • Medical, Dental & Vision Plans • Prescription Discounts • 401K Retirement Program with Company Contribution • Complimentary Hotel Room Night Program (7 free nights/year) • Group Life Insurance (equal to annual salary) • Voluntary Short & Long-Term Disability • Verizon Wireless Discount (up to 18%) • Education Assistance Programs (University of Phoenix tuition discounts) • Learning & Development through LMS and classroom training About Concord Hospitality: With over 100 hotels across North America and partnerships with major brands like Marriott, Hilton, Hyatt, and Choice, Concord is a growing company offering exciting career opportunities. We're expanding with 25 new hotel builds and additional acquisitions, creating room for advancement and development. Our foundation is built on 5 Key Cornerstones : Quality, Integrity, Community, Profitability, and Fun. We believe in hiring the best, creating a positive work environment, and celebrating our associates. If you're looking for a place to grow, be valued, and have fun-this is the opportunity for you.