CUSTOMER SERVICE REPRESENTATIVE

<p><strong>Be part of what makes us different.</strong></p><p>You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed beautifully and customers feel supported every step of their visit. Here are some of the other ways you’ll help us stand out:</p><ul><li>Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.</li><li>Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.</li><li>Package, stock, and rotate merchandise on display counters and shelves, ensuring high-quality presentation and accurate signage.</li><li>Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.</li><li>Follow all corporate policies and procedures, with a strong focus on Health &amp; Safety, Food Safety, and proper equipment use.</li><li>Complete designated opening and closing procedures and support fellow Team Members as needed.</li><li>Support the team with additional duties on a periodic basis.</li></ul> <p><strong>What you bring to the table.</strong></p><p>We provide the opportunity, and you bring the potential.</p><ul><li>A genuine passion for delivering engaging and exceptional customer service.</li><li>Retail experience is considered an asset; an equivalent combination of education and experience will also be considered.</li><li>The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards.</li><li>A collaborative, team-oriented approach supported by strong communication and organizational skills.</li><li>Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.</li><li>Flexibility to work a dynamic schedule including evenings, weekends, and holidays.</li><li>Fluency in English; French language skills considered an asset.</li></ul><p><strong>What we bring to the table.</strong></p><p>At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:</p><ul><li>Comprehensive benefit program and coverage that varies by position.</li><li>Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.</li><li>A 10% discount on in-store purchases.</li><li>On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.</li><li>The opportunity to support local neighbourhoods through our community programs.</li></ul> <p><strong>Grow a Career with us...</strong></p><p>Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!&#xa0;</p><p>We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.</p><p>We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.</p><p>We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.&#xa0;</p>