SALES AND SERVICE TECHNICIAN

<h1><b><u>Company Overview</u></b></h1><p><span style="color:#000000"><span>Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1><b><u>Job Category</u></b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Retail<br /><br /><h1><b><u>Position Summary</u></b></h1>The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.<br>Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.Pay Range: $17.60 - $26.29 &amp;#xa;&amp;#xa;<br /><p><b>Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.</b></p><p><span style="color:#ffffff">___</span></p><div><div><div><div><div><div><div><h1><u><b>Responsibilities</b></u></h1></div></div></div></div></div></div></div><p><b>Hybrid <span>Role</span></b></p><ul><li>Customer service, sales, customer issue resolution- <span>75%.</span></li><li>Basic vehicle service tasks, oil, tires, fluids- <span>25%.</span></li><li>Store operations, opening/closing, inventory, displays- as needed basis.</li></ul><p></p><p><b>Growth and career development role</b></p><ul><li>May assist Manager or act as Manager-On-Duty in certain circumstances or to support <span>development.</span></li><li><span>L</span>earn all aspects of store operations and flex between front/back shop<span> tasks.</span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1><u><b><span>Minimum Qualifications</span></b></u></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><ul><li>High School Diploma or <span>equivalent.</span></li><li>Valid automobile driver&#39;s <span>license.</span></li><li>Customer service and career growth<span> mindset.</span></li><li>Ability to learn and perform basic vehicle service <span>tasks.</span></li><li>Ability to learn and operate store<span> systems.</span></li></ul><p></p><h2><span>PREFERRED QUALIFICATIONS</span></h2><ul><li>2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.</li><li>Previous consumer retail sales <span>experience.</span></li><li>Previous automotive experience a <span>plus.</span></li><li>Previous management/supervisory experience a <span>plus.</span></li></ul></div><p></p><h2>OUR CREW KNOWS <span>BENEFITS</span></h2><p></p><h2></h2><ul><li>Medical, Dental and Vision – Starting day 1 for all our teammates</li><li>Paid vacation and <span>holidays</span></li><li>On-the-job training and company-funded ASE <span>certifications</span></li><li><span>Flexible work schedule</span></li><li>401(k) <span>match</span></li><li>On demand pay (daily pay) program <span>available</span></li></ul><p></p><p><b>OUR VALUES GIVE BACK TO <span>YOU</span></b></p><ul><li>Professional Development: No matter where you’re at in your career, we’ve got the resources to help <span>you level up.</span></li><li>Community Involvement: We pride ourselves on working with our local communities and giving back where we can.</li><li>Integrity &amp; Teamwork: Part of what makes our teams different is our drive to do things right, always, <span>together.</span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left !important"><b>At Bridgestone, you are Free to Be</b></p><br /><p style="text-align:left !important"><span style="color:#000000"><span>We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.</span></span></p><br /><p style="text-align:left !important"><b>What we offer</b></p><br /><p style="text-align:left !important"><span style="color:#000000">At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:</span></p><br /><ul><li><span style="color:#000000">A supportive and engaging onboarding experience to ensure a smooth transition into our team.</span></li><li><span style="color:#000000">The opportunity to develop and grow, through training and regular mentorship.</span></li><li><span style="color:#000000">Corporate Social Responsibility activities.</span></li><li><span style="color:#000000">A truly global, dynamic and challenging work environment.</span></li><li><span style="color:#000000">Agility and work/life effectiveness and your long-term well-being.</span></li><li><span style="color:#000000"><span>An effective and inclusive team.</span></span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left !important"><span style="color:#000000"><span><i>Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.</i></span></span></p><br /><p style="text-align:left !important"><b><u>Employment Eligibility</u></b></p><p style="text-align:left !important">If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.</p>