OPERATIONS MANAGER - B2C

Company Overview: • This is a 50+ year old full-service exterior remodeling company serving homeowners throughout Connecticut • James Hardie Elite Preferred Contractor, CertainTeed Select ShingleMaster, and TimberTech Platinum Pro Contractor • Better Business Bureau accredited with an A+ rating What is Being Offered: • Base + bonus (total $150K-$200K) • Benefits • 401K with match & PTO What The Position is About: • Oversee day-to-day operations including crew/vendor coordination, scheduling and dispatch, inventory/materials, fleet, facilities, permitting, and field/warehouse support • Manage vendor relationships, material purchasing and sourcing, and operational resources to support production needs and optimize margins • Lead and develop the Operations team, driving accountability, consistency, and disciplined execution across the department • Develop and implement consistent, repeatable processes and systems that improve operational efficiency and support reliable execution as the company grows • Monitor operational performance and identify opportunities to improve margins, productivity, and overall company contribution • Support recruiting, onboarding, and development of operations team members as the company continues to grow • Partner closely with leadership to build the operational infrastructure needed to support future growth and expansion The Right Candidate Will Have: • Operations management experience within the residential construction industry • The ability to optimize margins through buying and sourcing materials • Highly process-oriented, consistent, and comfortable with repetitive execution • Exterior construction knowledge in multiple trades is highly preferred