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Revenue Operations Manager

neogovpe·Utah, United States
Full-timemid
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About this role

<strong><em>This is an in-office position based in Draper, UT or San Clemente, CA.</em></strong><div><br>For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.<br><br><div>We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.<br><br></div><div>At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.</div><div><br></div><div>Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.</div><div><br></div><div>This posting is for an existing vacancy.</div><div><br></div>NEOGOV is looking for a Revenue Systems & Process Manager to join our Sales organization. The Revenue Systems & Process Manager will play a key role in the strategy, architecture, and day-to-day performance of the Revenue Operations technology stack, and the processes built around those tools for the broader revenue organization. This person will connect the tools and the people who use them, measuring usage goals against targeted outcomes. They will partner with all teams across the broader revenue organization to design workflows that fit how each team actually works, ensuring enablement resources exist for every tool and process. This role reports directly to the VP of Revenue Operations and works in close, ongoing partnership with the Revenue Enablement team.<div><br></div></div>

<ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">5+ years in Revenue/Sales Operations, Sales Systems, Enablement, or a related role with hands-on ownership of a revenue tech stack.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Deep experience of sales engagement, conversation intelligence, and content enablement platforms (Outreach, Gong, Highspot, or comparable tools).</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Highly analytical with a strong program management skillset</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Demonstrated experience developing or redesigning revenue processes in partnership with multiple functional stakeholders (Sales, Marketing, Sales Engineering, Partnership, or similar).</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Track record of building adoption or performance metrics and presenting them to senior leadership.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Strong cross-functional communication skills; comfort operating without direct authority over partner teams (Enablement, Procurement, Partnerships).</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Working knowledge of how AI features are being applied within sales/revenue technology and a point of view on responsible, incremental adoption.</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: inherit; font-weight: 400; font-style: normal; text-decoration: none">Self starter that takes ownership of identifying gaps in skillsets, processes, and technology without high oversight. </span></p></li></ul><br><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><strong>Essential Functions</strong></span></p><ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Work in NEOGOV’s Draper, UT. or San Clemente, CA. office </span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Ability to keep up with continuous learning through self-education</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Sit or stand for prolonged periods of time while typing/reading/listening </span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Organization of work, time, and thoughts</span></p></li></ul>

<ul style="margin-top: 0; margin-bottom: 3pt"><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Competitive Wages</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Generous PTO to support work-life balance</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">401K Matching</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">12-week Paid Parental Leave</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Autonomy to grow and find your career path with supportive leadership</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Company provided lunches and a kitchen fully stocked with snacks and drinks in the Draper office</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">On-site gym in the Draper office</span></p></li><li style="color: rgba(0, 0, 0, 1); font-style: normal; text-decoration: none"><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none">Inclusive and diverse work environment</span></p></li></ul><p style="margin-top: 0; margin-bottom: 0"><br></p><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: italic; text-decoration: none">NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.</span></p><br><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: italic; text-decoration: none">Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.</span></p><br><p style="margin-top: 0; margin-bottom: 0"><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: italic; text-decoration: none">#LI_REMOTE</span></p><span style="color: rgba(0, 0, 0, 1); font-weight: 400; font-style: normal; text-decoration: none"><br></span>