CLIENT SERVICES COORDINATOR

We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will serve as a key point of contact for our clients, ensuring smooth communication, coordinating services, and delivering an excellent client experience. This is a great opportunity for someone who enjoys supporting clients, managing details, and working in a collaborative environment. You will receive full training and have clear opportunities for growth in a stable, growing company. Key Responsibilities • Serve as the main point of contact for assigned clients • Respond to client inquiries via email, phone, and chat in a timely manner • Coordinate service delivery and follow up on client requests • Maintain accurate client records and update CRM systems • Schedule meetings, calls, and appointments with clients • Prepare and send client reports, updates, and documentation • Collaborate with internal teams to resolve client issues • Track client feedback and identify opportunities for improvement • Support onboarding of new clients • Assist with administrative tasks related to client accounts Requirements • 1–2 years of experience in client services, customer support, account coordination, or a similar role • Strong organizational and time-management skills • Excellent written and verbal communication • Customer-focused and professional attitude • Comfortable using computers and learning new tools • Ability to manage multiple priorities in a fast-paced environment • High school diploma or equivalent • Reliable internet connection and quiet workspace (for remote work) Preferred Qualifications • Experience with CRM systems (HubSpot, Salesforce, etc.) • Previous experience in a remote or hybrid role • Background in SaaS, professional services, or agency environments Benefits • Competitive salary package • Health, dental, and vision insurance • Paid time off and paid holidays • Fully remote work • Professional development opportunities • Supportive team culture • Performance bonuses Why Join Us We are a growing company that values both our clients and our team members. You’ll work in a supportive environment where your contributions matter and where there is real opportunity for career growth. We focus on work-life balance, continuous learning, and creating a positive workplace. Call to Action If you are organized, client-focused, and ready to grow with a great team, we would love to hear from you. Please apply with your resume. We review applications on a rolling basis and look forward to connecting with you!