BUSINESS DEVELOPMENT SPECIALIST - ISO CERTIFICATION
SGS·Muscat , om
Full-timesenior
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Job description
<p>We are seeking an experienced <strong>Business Development Specialist </strong>with a strong background in <strong>ISO certification services</strong> to drive business growth, develop client relationships, and manage the complete sales cycle from lead generation through to closure and renewal.</p><p>The ideal candidate will have prior experience working with an <strong>ISO certification body</strong>, a good understanding of ISO certification processes, and a proven track record in B2B sales and client management.</p><p><strong>Lead Generation & Business Development</strong></p><ul><li>Generate, qualify, and follow up on new business leads.</li><li>Conduct sales calls and meetings with prospective corporate clients.</li><li>Promote ISO certification services, including <strong>ISO 9001, ISO 14001, ISO 45001, ISO 27001</strong>, and other relevant standards.</li><li>Develop and maintain strong relationships with prospective and existing clients.</li><li>Negotiate commercial terms and pricing and drive opportunities through to successful closure.</li></ul><p><strong>Proposal & Commercial Management</strong></p><ul><li>Understand client requirements, including organization size, employee strength, industry, and scope, to determine appropriate audit requirements.</li><li>Prepare accurate cost estimates in line with established pricing guidelines.</li><li>Develop and submit professional commercial proposals to prospective clients.</li><li>Follow up on proposals and manage the sales process through to contract confirmation.</li></ul><p><strong>Client Management & Renewals</strong></p><ul><li>Maintain regular communication with existing clients and ensure a high level of client satisfaction.</li><li>Manage client relationships in preparation for annual surveillance audits and certification renewals.</li><li>Drive renewals throughout the three-year certification cycle.</li><li>Identify and promote opportunities for additional services, including internal auditor training and integrated management systems.</li></ul><p><strong>Sales Pipeline & Reporting</strong></p><ul><li>Maintain accurate records of client interactions, opportunities, and pipeline stages in <strong>Salesforce</strong>.</li><li>Monitor sales performance and follow up on outstanding opportunities.</li><li>Prepare weekly sales reports covering closed business, lost opportunities, pipeline status, and projected revenue.</li></ul>
<ul><li>Bachelor’s degree in <strong>Business, Marketing, Commerce, Engineering, or a related discipline</strong>.</li><li><strong>5-6 years of overall professional experience</strong> in sales or business development.</li><li><strong>2-3 years of experience working with an ISO certification body</strong> is strongly preferred.</li><li>Good understanding of ISO certification processes and the purpose of key standards such as <strong>ISO 9001, ISO 14001, ISO 45001, and ISO 27001</strong>.</li><li>Proven experience in B2B sales, lead generation, negotiation, and client relationship management.</li><li>Strong communication, interpersonal, and presentation skills.</li><li>Experience using <strong>Salesforce or other CRM platforms</strong> is an advantage.</li></ul>