DEDICATED TRANSPORTATION - REGIONAL OPERATIONS MANAGER [965]
TCI Transportation·Modesto, United States
senior€95,000-95,000/year
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Job description
Join TCI as a Regional Operations Manager!
Annual Base Salary starting at $95,000! + Incentives
***This role is located in Modesto, CA***
Comprehensive Benefits | Paid Time Off | Family-Owned Company
Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI , you'll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You'll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability .
✅ What You'll Be Doing
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Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
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Own the operational and financial performance (P&L) of your assigned region.
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Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
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Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
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Identify operational challenges, develop action plans, and improve underperforming locations.
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Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
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Reduce operating costs through effective labor management, fuel optimization, and process improvements.
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Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
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Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
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Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
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Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
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Travel throughout your assigned region (up to 50%) to support operations and customers.
📋 What You Bring
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5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
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Proven experience managing multiple locations, departments, or operational teams.
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Strong financial acumen with P&L management and budget oversight experience.
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Knowledge of DOT, FMCSA, and transportation safety regulations.
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Demonstrated ability to improve operational performance through data-driven decision making.
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Excellent leadership, coaching, and team development skills.
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Strong customer relationship management and communication abilities.
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High proficiency with Microsoft Office 365 and transportation management systems.
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Ability to prioritize, solve problems, and thrive in a fast-paced environment.
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Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.
💼 Why TCI?
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Competitive base salary plus performance incentives
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Comprehensive medical, dental, and vision benefits
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Paid Time Off and paid holidays
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Travel reimbursement
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Family-owned company with 45+ years of transportation excellence
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Career growth opportunities with a company that promotes from within
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Collaborative leadership team focused on innovation and continuous improvement
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A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do
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The opportunity to make a meaningful impact on our employees, customers, and business every day
🚛 ABOUT TCI
TCI is a family-owned transportation company that has been serving customers since 1978 . We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.
📢 READY TO JOIN OUR TEAM?
Apply today and become part of the TCI family! 🚛💨
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