SALES ASSOCIATE

<h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>About Comfrt: </strong></span></span></h2> <p><span style="font-size: 12pt;">We are a mental wellness-focused apparel brand dedicated to creating products that provide comfort and ease anxiety. Our mission is to build an authentic community where our retail stores serve as a welcoming space for everyone to find their "comfort zone."</span></p> <h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>About the Role: </strong></span></span></h2> <p><span style="font-size: 12pt;">As a Sales Associate, you are the primary connection between our brand and our community. You are responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a high-standard store environment. We prioritize a people-first approach, treating every customer with empathy, kindness, and professional expertise.</span></p> <h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>Key Responsibilities:</strong></span></span></h2> <h3><span style="font-size: 12pt;"><strong>Customer Experience &amp; Sales</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Brand Ambassador:</strong> Act as a representative of the brand, adhering to styling and service standards while sharing our mission with every guest.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Relationship Building:</strong> Develop lasting customer relationships through personalized service, product expertise, and styling advice.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Drive Results:</strong> Meet or exceed individual and team sales goals and KPIs (Key Performance Indicators) by providing tailored product recommendations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Active Selling:</strong> Maintain high energy on the floor, managing multiple customers simultaneously and adapting selling techniques to meet business needs.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Social Media &amp; Engagement</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Digital Interaction:</strong> Assist in brand-led social media initiatives and in-store activations to engage our online and local communities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Short-Form Content:</strong> Participate in creating and sharing digital content (such as short-form videos) to showcase new products and brand stories.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Operations &amp; Visual Standards</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Inventory Flow:</strong> Support daily operational tasks including receiving shipments, processing inventory, and managing product movement (must be able to lift up to 40 lbs).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Replenishment:</strong> Ensure the sales floor is consistently stocked and organized to maintain brand visual standards.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Transaction Processing:</strong> Efficiently handle all point-of-sale (POS) functions, including purchases, returns, exchanges, and online order pickups.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Maintenance:</strong> Keep the sales floor and stockroom clean, safe, and organized according to company policy.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Teamwork &amp; Professionalism</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Collaboration:</strong> Foster a positive, trust-based work environment by supporting teammates in all functional areas.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Development:</strong> Participate in training programs and brand initiatives; be open to feedback to continuously improve performance.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Professionalism:</strong> Maintain a calm and professional demeanor, especially during high-traffic periods.</span></li> </ul> <h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>Qualifications: </strong></span></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Previous experience in retail, customer service, or a fast-paced environment is preferred.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong verbal communication and interpersonal skills.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to work a flexible schedule, including weekends and holidays.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Physical ability to stand for long periods and handle inventory shipments.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Reasonable Accommodations &amp; Diversity Statement</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Religious Accommodations:</strong> Comfrt provides reasonable accommodations for religious beliefs, observances, and practices, including requests for time off, in accordance with applicable laws.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Physical Requirements:</strong> Essential physical requirements for this role are listed below. The company will provide reasonable accommodations to enable individuals with disabilities to perform these essential functions, provided it does not cause undue hardship to the business.</span></li> </ul> <p><br><br></p>