ELIGIBILITY SOCIAL SERVICES ASSISTANT I/II

siskiyouca·Yreka, United States

Permanent Full Timejunior€18-25/hour

Job description

<div style="text-align: center;" data-pasted="true">The County of Siskiyou is an Affirmative Action / Equal Opportunity Employer We welcome applicants of any race, religion, or ancestry. For exact salary information please refer to the current salary schedule, <a href="https://www.co.siskiyou.ca.us/prm/page/salary-information-position" style="color: inherit; text-decoration: underline;" target="blank" data-uw-rm-brl="PR" data-uw-original-href="https://www.co.siskiyou.ca.us/prm/page/salary-information-position">County website</a>. Eligibility Social Services Assistant I $17.58 - $22.44 Eligibility Social Services Assistant II $19.61 - $25.04 Vacancies exist in the HHSA, Social Services Division, Eligibility & Temporary Assistance Services branch. In-person testing required. </div><div style="text-align: left;">Eligibility Social Services Assistant I - The Eligibility/Social Services Assistant I is an entry level classification that assists clients/customers served by programs administered by the Social Services Division through interactive interviewing and fact gathering; maintaining current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiating and assisting in the processing of casework through automated systems; identifying needs and making appropriate referrals for health, social and/or employment services; and performing related clerical work as required. DISTINGUISHING CHARACTERISTICS Incumbents may receive one-on-one, classroom instruction, web-based and/or on-the-job training prior to being assigned tasks. Incumbents may be assigned a variety of duties, including some casework tasks and/or clerical tasks which will assist them in learning one or more social service and public assistance programs, which they will support. Incumbents work under close supervision to assist Social Services Division staff and complete initial assignments as they continue to learn procedures and complex regulations. An incumbent is expected to advance to the Eligibility/Social Service Assistant II level after successful completion of the Eligibility/Social Service Assistant I probationary period. This classification is a for cause, non-exempt position. Eligibility Social Service Assistant II The Eligibility/Social Services Assistant II classification is a journey level position that assists clients/customers served by programs administered by the Social Services Division through interactive interviewing and fact gathering; maintaining current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiating and assisting in the processing of casework through automated systems; identifying needs and making appropriate referrals for health, social and/or employment services; and performing related clerical work as required. DISTINGUISHING CHARACTERISTICS Incumbents may receive one-on-one, classroom or web-based instruction and/or on-the-job training prior to being assigned tasks. Incumbents may be assigned a variety of duties, including some casework tasks and/or clerical tasks which will assist them in learning one or more social service and public assistance programs, which they will support. Incumbents work under close supervision to assist Social Services Division. ESSA II differs from the ESSA I in that ESSA II positions work more independently and are typically lead worker positions. Promotion to the ESSA III level is not allowable as a flexibly staffed position and is only accomplished through the competitive recruitment process. This classification is a for cause, non-exempt position. </div><div style="text-align: left;">REPORTS TO Incumbents in the ESSA classifications typically receive supervision from Human Services Supervisor or Social Worker Supervisor and may receive lead direction from assigned lead workers. CLASSIFICATIONS SUPERVISED These are not supervisory classes. </div> Training and Experience:Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:Eligibility Social Services Assistant IOne (1) year of full-time clerical experience involving public contact, interviewing, math computations, completion of forms and eliciting information from the public;OROne year of full-time experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or in publicly or privately funded health, counseling or social services programs;ORCompletion of 30 semester or 45 quarter college units.Eligibility Social Service Assistant IIOne Year experience comparable to that of an ESSA I and experience working in a public or private social services agency. Special Requirements:Some positions in this classification may require possession of a valid California driver's license. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, FAX, and other related peripheral equipment such as printers and scanners. TYPICAL WORKING CONDITIONS Work is performed in an office environment; work may involve stressful situations and include dealing with erratic and sometimes threatening behavior; continuous contact with other staff and the public.