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SECURITY OFFICER

jobs.bmstores.co.uk·Redditch, United Kingdom
Full-timemid
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Job description

Are you a confident and professional Retail Security Officer? Do you enjoy safeguarding people, products, and store environments while delivering a welcoming customer experience? Join our team in Brockhill and make a real difference! In this role, you'll be trusted with responsibility and play a vital role in safeguarding the store. Working closely with the Store Management Team, you'll help prevent loss, manage risk and maintain high standards of safety and professionalism. This is a full-time, permanent role with flexibility to work across daytime, evening and weekend shifts - ideal for someone who enjoys variety, responsibility and being an integral part of the store team. What you'll be doing • Actively monitoring the store to identify, prevent and report incidents • Operating and reviewing CCTV systems in line with company policies • Supporting the enforcement of Health & Safety procedures • Conducting investigations into stock loss, theft and fraud • Engaging with customers and colleagues to resolve situations calmly and effectively What you'll bring We're looking for someone who is alert, calm under pressure and confident in their approach, with a strong sense of responsibility and a customer-first mindset. Similar security experience isn't essential, but the key skills and behaviours required include: • Ability to follow procedures and remain composed in challenging situations • Strong verbal and written communication skills • Confidence handling difficult conversations in a professional manner • Sound judgement, honesty, integrity and a strong work ethic • A supportive team player who takes pride in doing the right thing Why B&M? There's never been a better time to join. With strong leadership, big ambitions, and over 780 stores (and growing), we offer real opportunities to build your career. You'll be joining a business that values integrity, teamwork and personal development where your contribution genuinely matters. We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/ Ready to secure your future with a growing business? Apply today! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.