General Manager(08836) - 3335 N. Hathaway Blvd.
About this role
<li>Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly <br><br></li><li>When closing, responsible for end of the night bank deposits <br><br></li><li> When closing, responsible for doing a nightly product inventory count <br><br></li><li> When opening, ensure the store is set up properly and ready to receive orders upon time of open<br><br></li><li>Foster and project a sense of urgency with each and every order <br><br></li><li>Ensure the store is running according to Domino’s Operation Evaluation Review standards <br><br></li><li> Oversee total store operations <br><br></li><li> Communicate with other managers and staff regarding any aspect that impacts business operations<br><br></li><li>Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery<br><br></li><li>Actively training the GMIT on all aspects of store operations<br><br></li><li>Maintain staffing levels that mirror the needs of business at any point of the day<br><br></li><li> Creating and maintaining an employee schedule based upon labor needs <br><br></li><li> Collect money and signed credit card receipts from delivery drivers at the end of their shift<br><br></li><li> Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer<br><br></li><li> Ensure vehicle used for delivery pass inspection, both mechanically and visually<br><br></li><li> Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time<br><br></li><li>Ability to read and understand P&L ledger <br><br></li><li>Uphold Dominos standards of grooming, uniform, and appearance<br><br></li><li> Promote pizza products, specials, and promotions <br><br></li><li>Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and <br><br>properly box products for delivery or carryout <br><br></li><li> Provide quality customer service to internal and external customers both over the phone and in person<br><br></li><li>Ability to speak and write clearly and comprehension of using a computer based order entry system <br><br></li><li>Contribute to and promote an atmosphere of teamwork, energy, and fun</li>