Customer Service Rep(05395) - 1715 Hwy 78 Suite C

We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.

• Answer and manage incoming customer phone calls in a professional and timely manner • Assist in food preparation, including making pizzas, as needed • Maintain a clean and organized work environment • Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information • Collaborate with team members to ensure smooth operations during peak hours • Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency • Adapt to changing customer needs and business demands with a positive attitude • Document customer interactions and update relevant records in the company's system • Participate in ongoing training to improve product knowledge and customer service skills • Proven experience in customer service or a related field • Excellent communication skills, both verbal and written • Strong problem-solving abilities and attention to detail • Proficiency in basic computer skills and data entry • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Flexible schedule with availability to work on weekends • Team player with a positive attitude and willingness to learn • Food handling experience or certification is a plus • High school diploma or equivalent

All your information will be kept confidential according to EEO guidelines.