Claims Coordinator
About this role
An exciting opportunity has arisen for a highly organised, analytical and proactive Claims Coordinator to join our Insurance and Claims Department, based at Walworth Depot.
Effective accident and claims management is essential to our business. In this role, you will support the timely investigation and management of incidents, helping to minimise the financial impact of third-party claims and improve overall claims performance.
A key part of the role will involve analysing accident and claims data to identify recurring patterns, emerging trends and areas of increased risk. Using advanced Excel skills, you will maintain and interrogate claims data, produce meaningful reports and provide insights that support accident-prevention initiatives and informed business decisions.
Working closely with depot management, operational teams, engineers and external claims partners, you will coordinate the collection of evidence and ensure incidents are investigated thoroughly and within the required timescales.
This is a varied and important role offering the opportunity to contribute directly to operational safety, accident prevention, claims performance and cost control across the business.