CS Tech - French Speaker | Lisbon, Portugal
About this role
This CS Tech opening in Lisbon, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.
Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.
Key Responsibilities:
• Recognize when something needs escalating versus resolving directly • Keep internal systems and case notes accurate and current • Follow up on open cases rather than letting them sit • Contribute to a supportive, collaborative team environment
Requirements:
• Reasonably tech-comfortable - happy learning new internal systems • Able to stay organized when handling multiple cases at once • Comfortable in a fast-moving, customer-facing role • Clear, professional communication style, written and verbal
Working Conditions:
• Work model: On-Site
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
We review applications on a rolling basis, so it's worth applying sooner rather than later.