Service Technician

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements. • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries. • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift. • Conduct portable toilets servicing to USS 8 point service standard. • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard. • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed. • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible. • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience. • Valid Driver License (CDL or non-commercial). • Excellent time management, customer service and communication skills. • Strong problem-solving and decision making skills. • Perform basic service truck driving functions in accordance with USS and DOT requirements. • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries. • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift. • Conduct portable toilets servicing to USS 8 point service standard. • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard. • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed. • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible. • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied. • Minimum two years of commercial driving experience. • Valid Driver License (CDL or non-commercial). • Excellent time management, customer service and communication skills. • Strong problem-solving and decision making skills.