Hotel Operations Manager

Job Summary: We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong leadership abilities, and excellent communication skills. This role involves ensuring the hotel meets brand standards, maximizing revenue, improving guest service scores, and fostering a positive work environment.

Compensation: $60,000 yearly salary

Key Responsibilities:

• Oversee the profitable management of the hotel. • Coordinate marketing and advertising efforts to maximize revenue. • Develop and maintain community relationships. • Manage inventory and record-keeping. • Handle staffing, training, and scheduling for hotel departments. • Manage guest, employee, and property-related issues in a professional manner. • Ensure availability to cover shifts in case of emergencies or call-outs. • Maintain a motivating and team-oriented atmosphere.

Essential Job Functions:

• Supervise and coordinate hotel departments to meet high standards of service and quality. • Ensure positive guest relations and deliver excellent service. • Maintain and execute marketing and sales programs. • Actively participate in local business and community affairs. • Maintain the hotel in compliance with brand standards, laws, and regulations. • Submit required reports on revenue, expenses, business volume, payroll, and assets. • Oversee inventory and manage costs for supplies (breakfast, linen, cleaning, utilities). • Ensure proper employee training, development, motivation, and performance reviews. • Perform additional duties as assigned.

Experience/Training Required:

• Previous experience as an Assistant General Manager (AGM) or General Manager (GM). • A combination of relevant experience and education is acceptable.

Benefits:

• PTO: 40 hours • Sick Time: 40 hours • Employee Discount