Delivery Assurance Agent

Overview

Industry: Energy

Position: Delivery Assurance Agent

Location: North of Detroit, MI, USA

Duration: Min. 3 months

Frequency: Approx. 10 hours per month onsite

Compensation: $32.00 per hour

Brief Job Description

• Acting as the customer representative on-site at the supplier facility. • Reviewing supplier order books, customer demand and production priorities. • Tracking Work-In-Progress, production orders, inventory coverage, bottlenecks and shipment status. • Supporting supplier recovery plans and following up on agreed actions. • Identifying risks to delivery commitments and escalating issues where required. • Coordinating with supplier operations, supply chain, quality and procurement teams. • Supporting visibility of material, component and subcontracted operation requirements. • Assisting with sub-tier supplier risks where these impact delivery performance. • Providing daily status updates on recovery progress, delivery outlook and key risks. • Supporting weekly reporting and stakeholder reviews.

Experience Requirements

• Previous experience in supply chain, supplier performance, expediting, production control, manufacturing operations or quality. • Experience in supplier recovery, delivery assurance, operational recovery or industrial crisis management is strongly preferred. • Strong understanding of WIP tracking, production status, capacity constraints, bottleneck management and shipment follow-up. • Ability to challenge supplier commitments, drive action closure and escalate risks in a high-pressure environment. • Strong Microsoft Excel skills required. • Excellent communication skills, with the ability to work across customer, supplier and multi-functional teams. • Must have a mobile phone and laptop