Independent Contractor: School Technology Specialist (STS)-2 days a week-Urgent-
About this role
Location: Las Vegas (Multi-Site / On-Site)
Type: Independent Contractor (1099)
Schedule: 2 days a week
Compensation: $35.00 per hour (dependent on experience and certifications)
About Inspiroz
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school-focused technology strategy and support. Inspired by our core values——we excel in serving our partners and adapting to their ever-changing technology needs.
We are seeking a driven, detail-oriented Independent Contractor to provide on-site IT support across our portfolio of charter schools in the LAs Vegas area. If you are a self-motivated IT professional looking for a flexible, impactful contract opportunity, we want to partner with you!
Scope of Work & Responsibilities
As an independent STS, you will provide critical on-site technology support and issue resolution across multiple school campuses in Las Vegas, NV
Technical Support & Problem Resolution
• On-Site Troubleshooting: Lead the resolution of technical issues requiring an on-site presence, including hardware diagnostics and root-cause analysis. • Deployments & Maintenance: Manage the on-site installation, repair, and maintenance for workstations, network equipment, and peripheral devices. • Project Support: Assist with technology deployment projects on an as-needed basis. • Remote Team Collaboration: Act as the local on-site liaison for our remote IT support team. Coordinate clearly to facilitate remote troubleshooting and document resolutions.
Customer Support & Service
• Client Relations: Act as a professional face of Inspiroz on the ground, communicating updates, challenges, and solutions to school administration in a clear and timely manner. • Goal Alignment: Assist school staff in ensuring technology solutions align with their day-to-day educational goals. • Professional Communication: Maintain professional, accurate, and prompt communication (responding to active issues within a standard two-hour window during the school day).
Ticket & Deliverable Tracking
• Documentation: Diligently track service time and deliverables using ConnectWise Manage. • Ticket Management: Update ticket statuses with clear, concise notes to ensure seamless collaboration with the remote service desk. • Preparation: Review assigned tickets ahead of scheduled school visits to ensure you are fully prepared with necessary tools or parts.