Administrative Assistant
About this role
Key responsibilities
• Prior Authorizations: • prepare and submit pa request for pain management procedures and medications • Communicate with insurance providers to ensure timely approvals • Track and follow up on pending authorization • Quality Improvement (QI)Projects • Assist in data collection and analysis for ongoing OI initiatives • Support documentation and reporting for compliance and performance metrics • collaborate with clinical staff to identify areas for process improvement • Administrative Support: • Maintain accurate patient records and documentation • Schedule, coordinate, and reschedule patient appointments, follow-up visits, consultations, and procedures while ensuring efficient provider schedules and optimal patient flow. • Coordinate provider calendars and assist with coverage arrangements during vacations, leave, or other absences. • Provide comprehensive administrative support to physicians, nurse practitioners, and departmental leadership. • Qualifications and Skills • Prior healthcare administrative experience required, preferably in a hospital, pain management, or specialty practice setting. • Strong knowledge of prior authorization processes, insurance guidelines, and payer-specific requirements. • Familiarity with quality improvement initiatives, healthcare compliance standards, and clinical workflows. • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. • Experience with Electronic Medical Record (EMR) systems and healthcare technology platforms. • Excellent verbal and written communication skills with the ability to interact professionally with patients, providers, and multidisciplinary teams. • Strong organizational skills and exceptional attention to detail. • Ability to manage multiple priorities, meet deadlines, and adapt to changing departmental needs. • Ability to work independently with minimal supervision while also collaborating effectively as part of a team. • Strong problem-solving skills and the ability to exercise sound judgment in a fast-paced healthcare environment.
Monday & Thursday - 8am-4pm
Tuesday - 8am-11am
wed & fri remote ( divide 3 hours between these days)
$20 hour