End Controller(Internal Applications Only)

Description:

Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements:

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available • Must be literate • Must have strong numeric skills • Proven attention to detail • Must be able to work under pressure • Must be willing to work shifts, weekends and Public Holidays

Key Performance Area:

• Ensure no goods leave Cashbuild stores without the relevant documentation • Completed correct and full • Correct date, time, sequence, and signature on document has been captured • Ensure all Customer returns are correctly recorded in the End Controller book and authorised • Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks • Sign the End Control keys IN / OUT daily • All exit / entry doors must be closed if not in use • To ensure that loading and off-loading shutter doors are closed at all times where not in use • Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management • Conduct random searches on Employees when they leave the Store

Customer Service

• Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods • Direct Customers to relevant person who can assist him / her.

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

Values

Integrity

• Complying with generally accepted standards in activities related to the position. • keeps promises. • creates realistic expectations. • is sincere. • handles sensitive information carefully. • shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details. • Works in an orderly fashion. • Ensures that matters are handled in an orderly and accurate manner from start to finish. • Prevents mistakes. • Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs. • Deals with clients in a friendly manner. • Shows involvement in the client's problem. • Makes clients feel welcome. • Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development. • Is focused on self-broadening and/or gaining more in-depth knowledge. • Follows relevant training programmes and/or looks for opportunities to gain experience. • Seeks and uses opportunities for personal development. • Asks for feedback in order to learn