Senior Consultant, ServiceNow

At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.

In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

As a Senior Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.

Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote

Clearance: Active Top Secret SCI Required

What you will do: • Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog • Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources • Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service • Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. • Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed • Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives • Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. • Participate in implementation architectures for digital solutions, frameworks, and accelerators. • Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. • Help with building proof of concept, and creating technical solutions for internal application as needed.

What you will bring: • Bachelor’s degree in computer science, Information Systems, or an equivalent technical field. • 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. • Experience with JavaScript, AngularJS, HTML, CSS, Bootstrap, Glide API, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, Integration Hub, and platform scripting. • 8+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) • Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, Data Migration etc. • Demonstrate extensive experience with security models, access controls, upgrade strategies, and compliance requirements. • Experience with extending and customizing IRM/GRC objects—such as risks, controls, POAMs, and findings. • A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. • Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. • Experience with creating reports and dashboards within ServiceNow Performance Analytics. • ServiceNow Certified Application Developer, ServiceNow System Administrator, and ServiceNow Certified Implementation Specialist. • Fairly good understanding of data concepts (SQL, Databases) and business workflows • Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources

It Would Be Great If You Also Had

• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow • Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision • Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. • Strong troubleshooting, problem-solving, and organizational and time management skills. • Good communication and interpersonal skills in a remote environment • Experience working with software development team members. • Other open sources of technology experience preferred • Experience working with the U.S. Federal Government and its agencies.