Laboratory Administrator

Job Purpose:

The Laboratory Administrator is responsible for the day-to-day administrative and operational support for the Diagnostic Services department. The Laboratory Administrator ensures the smooth and efficient running of laboratory operations by managing administrative tasks, maintaining inventory, coordinating logistics, and providing support to laboratory staff. This position requires strong organizational, communication, and interpersonal skills, along with a commitment to patient care and quality assurance.

Core Responsibilities:

Administrative Support:

• Schedule patient appointments, register patients, and maintain accurate patient records. • Answer phone calls and emails from patients, healthcare providers, and other stakeholders. • Ensure accurate and timely entry of patient information into the laboratory information system (LIS). • Prepare and process laboratory reports, invoices, and other correspondence. • Maintain laboratory records and documentation: Ensure accurate and up-to-date maintenance of all laboratory records and documentation.

Inventory Management:

• Maintain accurate inventory records for all laboratory supplies and reagents. • Order and receive laboratory supplies and equipment. • Monitor inventory levels and ensure adequate stock levels are maintained. • Coordinate with vendors and suppliers for the procurement of laboratory supplies. • Oversee the storage and disposal of laboratory supplies and reagents.

Logistics and Coordination:

• Ensure timely and accurate collection and transport of patient specimens to the laboratory. • Collaborate with nursing staff, physicians, and other departments to ensure smooth workflow and communication. • Schedule and coordinate equipment maintenance and repairs. • Manage the scheduling and coordination of laboratory staff. • Ensure the cleanliness and maintenance of the laboratory environment.

Educational Requirements:

• Bachelor’s degree in medical Laboratory technology, Medical Office Administration, or a related field is preferred.

Professional Requirements:

• Any relevant certifications in medical office administration or laboratory support are a plus.

Experience Requirements:

• 2 years+ of experience in a healthcare setting, preferably in a laboratory or administrative role.