Billing Administrator
About this role
We think that our open and progressive work environment is something to shout about, and we're always looking for talented people who are looking for a platform to build a career. Our latest opportunity is for a Billing Administrator to join our business services department, and be part of our growing team.
Working as part of the Europe & Asia Revenue team, the successful applicant will be responsible for supporting the business with the creation and distribution of invoices. The successful candidate will play a key role in helping drive process efficiencies and optimising the firm's working capital.
You will report to the Manager of the Europe & Asia Revenue, based in Luxembourg.
Key Responsibilities · Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients
· Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised
· Providing support to the business for complex billing requirements, including amendments to bills reversals, write offs and database amendments
· Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes
· Managing billing email inboxes and addressing emails in a timely manner
· Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices
· Implementing process improvements for new and existing matters
· Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment
· Liaising with clients to obtain matter/purchase order numbers, where required
· Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines
· Providing ad-hoc support to the wider Finance team where required
· Ensuring WIP comments and forecasting against matters are recorded promptly
Skills, Knowledge and Expertise · Essential: Prior experience working in a billing role, preferably in a legal environment