Senior/Staff Product Manager, US Growth

HI, WE’RE BACK MARKET.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

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Senior/Staff Product Manager, US Growth

About the Role

Back Market's mission is to make refurbished tech the obvious choice — and the US is one of our most strategic bets to prove it at scale.

As a Senior / Staff Product Manager for US Growth, you will own the product strategy for the American market. You are the thought leader and strategic authority on how the Back Market wins in the US: you define what matters, why it matters, and make it happen with the team.

You'll drive transformational, multi-domain initiatives (customer, seller, after sales, data etc) that require both deep US market expertise and the ability to navigate a globally-distributed product organization. You will be Back Market's strongest advocate for the US consumer and sellers — influencing product direction across the company and building frameworks that help every team make better decisions for the American market.

You will report to the Head of Product (based in Europe), with a dotted line to the US Director of Marketing for local mentoring and business alignment. The role is based in our New York office, where you’ll be embedded in the local business team while partnering with product, engineering, and data colleagues across EU, UK, and APAC on a daily basis.

This role sits within the US Leadership Group based locally in the NYC office, giving you a direct seat at the table to shape the American market strategy alongside the local business, marketing, and commercial leaders.

Your Mission

- Champion the US market within the global organization by developing an authoritative understanding of US consumers, sellers, and the local refurbished tech ecosystem. - Shape and sustain a powerful multi-quarter US product vision informed by competitive intelligence, market trends, and customer insights. - Identify and validate unique, emerging growth opportunities tailored specifically to the US market that are positioned for our team to own. From initial discovery through rollout and subsequent iteration, orchestrating alignment across engineering, data, supply, marketing, and operations. - Turn strategic vision into an actionable, prioritized roadmap backed by strong business cases and thoughtful trade-offs. - Drive high-stakes initiatives from Promote cross-functional synergy by identifying leverage points between global roadmaps and US priorities to advocate for mutual value. - Formulate clear success metrics and establish robust tracking to evaluate performance and rapidly pivot when needed. - Establish scalable frameworks and best practices that elevate product execution standards across the broader organization.