Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll do
The Medical Assistant II is a healthcare professional who supports clinicians and other medical staff by performing clinical duties during the patient encounter. Responsibilities include greeting patients, taking vital signs, preparing patients for examinations, assisting with medical procedures, collecting laboratory specimens, and conducting administrative tasks as assigned. The Medical Assistant II maintains a clean, safe clinical environment and ensures efficient unit operations while providing compassionate, high-quality patient care. Takes a lead in the training of new incoming staff members.
• Receives and greets every patient in person or via telephone a courteous and friendly manner using a welcoming positive tone, words and actions.
• Displays ownership of the entire patient experience, including but not limited to, rooming of patient, collection of vitals, complete and accurate phone messages, chart preparation, medication refills and the abstracting of external records
• Raises up emergent situations or expressed patient problems directly to RN, Supervising Nurse or Practitioner for assistance.
• Enters charges for supplies and clinical testing
• Assists with routing forms to appropriate Bassett department such as disability or workers compensation paperwork as applicable
• Distributes AVS per patients communication preference
• Performs all Point of Care testing as pertinent to specialty area
• Runs controls on point of care testing equipment and ensures logbooks are updated appropriately
• Performs clinical testing per departmental protocol
• Cleans and stocks exam rooms on a daily basis or according to need
• Checks medications and supplies for outdates according to standards set forth by clinical area
• Monitors supply levels to improve inventory control
• Meets yearly competency requirements as set forth by departmental leadership
• Float to other locations or departments as requested
• Opens and/or closes clinic per departmental guidelines
• Participates monthly or quarterly environmental rounds by following standards set forth by clinical areas as assigned
• Attends required in-services as requested by supervisor
• Exhibits or recognizes areas of professional growth (ie, computer training, refresher training, EAP, Epic Superuser, etc.)
• Attends staff meetings, reviewing minutes of any meeting missed
• Maintains a thorough knowledge and understanding of Bassett policies and procedures as well as regulatory compliance
• Take a lead in service recovery and act as a service liaison in the moment
• Acts as a trainer for incoming new staff or provides orientation as requested by supervisors for new employees
• Ensures all orders have been pended in electronic medication record if necessary
• Establishes and maintains departmental record keeping
• Performs audits using Tracers with AMP as assigned by leadership
• Acts as a lead for checking inventory and ordering clinical supplies as applicable
• Serves as a clinical competency validator as applicable
• Conducts annual in services as requested by supervisor
• Serves in an organizational or unit based committee
• Required to complete 6 CE’s per year
• Performs similar or related duties as requested or directed
What we need from you
Education:
• High School Diploma or GED, preferred
Experience:
• Minimum 2 years of relevant work experience, required
• Customer service experience, preferred
License/Certification:
• Certification as a Medical Assistant or Certified Nursing Assistant, preferred
• BLS certification 6 months from date of hire, required
Physical Requirements:
• Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching, stooping, fit testing
• Frequent typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), walking
• Occasional travel - The job may require travel from time-to-time, but not on a regular basis
Total Rewards
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!
Specific benefit offerings may vary by location and/or position.
We are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Current employees of Bassett Healthcare Network are not eligible and are encouraged to apply through the internal job board. At the discretion of leadership, this program may terminate or be suspended at any time.
Bonus Amount:
• RN (excluding management) sign-on bonuses are awarded in the amount of $20,000 for full time
• LPN sign on bonuses are awarded in the amount of $10,000 for full time
Eligible Employers:
• A.O. Fox Hospital, Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, O'Connor Hospital, Valley Health Services and Valley Residential Services
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum:
USD $18.02/Hr.
Pay Range Maximum:
USD $27.03/Hr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
The Medical Assistant II is a healthcare professional who supports clinicians and other medical staff by performing clinical duties during the patient encounter. Responsibilities include greeting patients, taking vital signs, preparing patients for examinations, assisting with medical procedures, collecting laboratory specimens, and conducting administrative tasks as assigned. The Medical Assistant II maintains a clean, safe clinical environment and ensures efficient unit operations while providing compassionate, high-quality patient care. Takes a lead in the training of new incoming staff members.
• Receives and greets every patient in person or via telephone a courteous and friendly manner using a welcoming positive tone, words and actions.
• Displays ownership of the entire patient experience, including but not limited to, rooming of patient, collection of vitals, complete and accurate phone messages, chart preparation, medication refills and the abstracting of external records
• Raises up emergent situations or expressed patient problems directly to RN, Supervising Nurse or Practitioner for assistance.
• Enters charges for supplies and clinical testing
• Assists with routing forms to appropriate Bassett department such as disability or workers compensation paperwork as applicable
• Distributes AVS per patients communication preference
• Performs all Point of Care testing as pertinent to specialty area
• Runs controls on point of care testing equipment and ensures logbooks are updated appropriately
• Performs clinical testing per departmental protocol
• Cleans and stocks exam rooms on a daily basis or according to need
• Checks medications and supplies for outdates according to standards set forth by clinical area
• Monitors supply levels to improve inventory control
• Meets yearly competency requirements as set forth by departmental leadership
• Float to other locations or departments as requested
• Opens and/or closes clinic per departmental guidelines
• Participates monthly or quarterly environmental rounds by following standards set forth by clinical areas as assigned
• Attends required in-services as requested by supervisor
• Exhibits or recognizes areas of professional growth (ie, computer training, refresher training, EAP, Epic Superuser, etc.)
• Attends staff meetings, reviewing minutes of any meeting missed
• Maintains a thorough knowledge and understanding of Bassett policies and procedures as well as regulatory compliance
• Take a lead in service recovery and act as a service liaison in the moment
• Acts as a trainer for incoming new staff or provides orientation as requested by supervisors for new employees
• Ensures all orders have been pended in electronic medication record if necessary
• Establishes and maintains departmental record keeping
• Performs audits using Tracers with AMP as assigned by leadership
• Acts as a lead for checking inventory and ordering clinical supplies as applicable
• Serves as a clinical competency validator as applicable
• Conducts annual in services as requested by supervisor
• Serves in an organizational or unit based committee
• Required to complete 6 CE's per year
• Performs similar or related duties as requested or directed
Education:
• High School Diploma or GED, preferred
Experience:
• Minimum 2 years of relevant work experience, required
• Customer service experience, preferred
License/Certification:
• Certification as a Medical Assistant or Certified Nursing Assistant, preferred
• BLS certification 6 months from date of hire, required
Physical Requirements:
• Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching, stooping, fit testing
• Frequent typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), walking
