Employee Residence Administrator

Overview

Live. Work. Explore. as a part of our Administrative/HR team at the Grand Hotel and the Grand Canyon Hotel & Suites!

Are you enthusiastic about creating comforting spaces for our employees while making memories that last a lifetime? We’re hiring an Employee Residence Administrator to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary:

The Employee Residence Administrator supports a safe, clean, and well-managed employee housing experience by coordinating unit assignments, move-ins and move-outs, cleaning units, inspections, turnovers, supplies, and resident communications. This role serves as a key point of contact for housing-related needs, partners closely with Human Resources and Facilities to resolve issues and helps promote a respectful residential environment that supports employee onboarding, retention, and daily living standards.

The Details: Position Type: Full-Time, Year-Round Pay: $18.65 per hour

Start: November 2026 Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Life at The Tusayan Properties:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style) • Free on-site laundry facility, free shuttle service, Wi-Fi, and satellite TV • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities • Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision • Paid Time Off and Holidays • Disability Insurance • 401k with match • Life and AD&D Insurance • Employee Assistance Program • Wellness Programs • Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass • Free Grand Canyon Railway Train rides • Access to hotel fitness center and pool • Located just a mile from the south entrance to the Grand Canyon National Park • Retail, Lodging and Travel Discounts • Planned employee trips and activities • $350 Referral Bonus Program • The adventure of a lifetime!

Responsibilities

Core Responsibilities:

• Coordinate employee housing move-ins, move-outs, and unit assignments to support timely onboarding and departures while maintaining accurate records and key control. • Inspect vacant units and common areas to verify cleanliness, safety, and readiness standards; document findings and follow up on corrective actions. • Coordinate unit turnovers, cleaning schedules, and checklists; provide direction and support to Employee Residence Attendants to ensure consistent routines and quality. • Serve as a primary point of contact for housing-related questions and concerns; respond promptly and professionally while reinforcing housing rules and expectations. • Identify, report, and track maintenance needs; partner with Facilities/Engineering to prioritize repairs and confirm completion in a timely manner. • Maintain inventory of housing and cleaning supplies; order and store materials appropriately to support uninterrupted operations. • Clean employee housing units and areas, including but not limited to dormitory rooms, apartments, mobile homes, townhouses, vacant trailer sites, laundry facilities, storage units, porches & entryways, common areas, and grounds. • Support resident communications, postings, and housing notices; remove outdated materials and ensure required information is displayed. • Promote a respectful living environment through routine resident interactions and inspections; escalate concerns, incidents, and policy violations to Human Resources in accordance with procedures. • Demonstrate quality customer service to a diverse employee group. • Other duties as assigned.