Manager, Product Management
About this role
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters
Lead the product strategy and team shaping how millions of end users interact with Appian's AI-Powered Process Automation platform through intuitive web, mobile, and offline experiences.
ABOUT THE TEAM
The Total Experience group owns the vision and execution of all end-user facing functionality that makes Appian accessible, intuitive, and productivity-driving across web, mobile, portals, and accessibility features. This team directly influences how customers experience enterprise automation, balancing innovation with usability to deliver world-class front-end experiences. You will lead a team of 3-6 experienced product managers, owning product portfolio prioritization, roadmap development, and strategic alignment with Appian's platform evolution.
THE OPPORTUNITY
As enterprises accelerate digital transformation, the user interface has become the competitive differentiator in enterprise software adoption and productivity. This role exists to architect the next generation of Total Experience capabilities that will define how organizations interact with AI-Powered Process Automation at scale. You will shape product strategy during a pivotal growth phase where intuitive design directly impacts customer retention, expansion, and market leadership.
WHAT YOU'LL DO
• Own the end-to-end product strategy, multi-year roadmap, and annual execution plan for Appian's front-end experiences including mobile applications, UI components, portals, and accessibility features • Lead and develop a team of 3-6 product managers, providing mentorship, career development, and strategic direction while fostering a high-performance culture focused on customer outcomes • Drive cross-functional collaboration with engineering, design, customer success, and go-to-market teams to deliver cohesive product releases that exceed market expectations • Conduct market analysis and competitive intelligence to identify emerging trends in user experience, accessibility standards, and front-end technology that inform strategic product decisions • Partner with executive leadership to align Total Experience priorities with company objectives, articulating trade-offs and securing resources for high-impact initiatives • Execute strategic planning cycles that balance innovation with technical debt, customer requests with platform scalability, and short-term wins with long-term vision • Champion customer-centricity by translating user research, feedback, and usage analytics into actionable product improvements that drive adoption and satisfaction • Establish product success metrics and performance indicators that demonstrate business impact and guide iterative improvement across the Total Experience portfolio