Scheduler

Overview

Illinois CancerCare is seeking a highly organized and patient-focused Treatment Room Scheduler to join our team. In this role, you’ll help coordinate the care journey by scheduling follow-up appointments, scans, and treatments, while also supporting billing and patient communication.

You’ll work closely with providers, patients, and clinical teams to ensure appointments are accurate, timely, and aligned with each patient’s care plan. This is a great opportunity for someone who thrives in a fast-paced, detail-oriented environment and enjoys being a key part of a collaborative care team.

Pay & Benefits

• Pay Range : $16.00 – $25.00/hour (Based on experience, education, and other factors) • Medical, dental, and vision insurance (multiple plan options) • Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr • 401(k) retirement plan with employer contributions • Company-paid life, short-term, and long-term disability insurance • Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Paid time off and holidays • Employee Assistance Program (EAP) • Discounts through our Perks Program

Responsibilities

What You’ll Do

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities. • Communicate appointment details and test instructions clearly to patients. • Collect co-pays, verify insurance codes, and enter billing information into the EMR. • Manage provider schedules and update consult, vacation, and on-call calendars. • Reschedule missed or changed appointments and confirm updates with patients. • Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs. • Respond to patient messages and voicemails in a timely and professional manner. • Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed. • Other duties as requested or assigned. • Travel to satellite clinics as required. • Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.

Qualifications

What We’re Looking For

• High school diploma or GED (required) • 3+ years of experience in a healthcare setting (preferred) • Strong communication, problem-solving, and multitasking skills • Familiarity with EMR systems and medical terminology • Ability to work independently and as part of a team in a fast-paced environment

Physical Demands and Work Environment