LifeCafe Supervisor
Skills
About this role
Position Summary
The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.
Job Duties and Responsibilities
• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow • Acts as daily shift leader by providing a high level of customer and team support • Ensures team members prepare menu items correctly and service customers in a professional manner • Provides promotion and disciplinary recommendations to the Manager • Manages light food prep responsibilities • Quickly and efficiently responds to member questions, comments, and concerns
Position Requirements
• High School Diploma or GED • CPR/AED certification required within the first 30 days of hire • ServeSafe certification with the first 60 days of hire • Ability to routinely and repetitively bend to lift more than 20 lbs. • Ability to work in a stationery position and move about the Cafe for prolonged periods of time • N ight and weekend availability is required based on the business needs
Preferred Requirements
• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere
Pay
This is an hourly position with wages starting at $17.75 and pays up to $21.25, based on experience and qualifications.
Benefits
All team members receive the following benefits while working for Life Time:
• A fully subsidized membership • Discounts on Life Time products and services • 401(k) retirement savings plan with company discretionary match (21 years of age and older) • Training and professional development • Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
• Medical, dental, vision, and prescription drug coverage • Short term and long term disability insurance • Life insurance • Pre-tax flexible spending and dependent care plans • Parental leave and adoption assistance • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave • Deferred compensation plan, if the team member meets the required income threshold