Czech Speaking Reservations Agent For Booking.com - Work Remote In Greece
About this role
Czech Speaking Reservations Agent For Booking.com
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and industry-leading global brands. We specialize in facilitating career-defining opportunities through high-impact recruitment and business process outsourcing across Europe.
Job Overview
We are currently sourcing exceptional talent for a Czech Speaking Reservations Agent For Booking.com position in Greece, set within the dynamic tourism sector. This is a unique opportunity to join one of the most prestigious travel technology brands while enjoying the unparalleled lifestyle found in our various jobs in Greece.
Key Responsibilities
• Provide high-quality customer support to travelers and partners within the tourism industry. • Manage reservation inquiries, modifications, and cancellations via phone, email, and chat. • Ensure an exceptional service experience that reflects the global standard of Booking.com. • Resolve travel-related disputes and support guests with accommodation adjustments. • Collaborate with international team members to maintain high performance and service metrics. • Maintain comprehensive knowledge of tourism destinations and booking platform tools. • Contribute to the continuous improvement of the client experience through proactive feedback. • Native or fluent Czech (spoken and written). • Good command of the English language. • Valid EU passport (mandatory). • Passion for travel and the tourism industry. • Strong problem-solving skills and a customer-centric mindset. • Availability to work in a rotating shift environment within our Czech-speaking jobs portfolio.
What We Offer
• Competitive Monthly Salary. • Fully Paid Training. • Health Insurance. • Fully Paid Relocation Package (flight, transfer, hotel). • Monthly Performance Bonus. • Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary). • And Much More...
Life in Greece
Embarking on one of our Czech-speaking jobs in Greece offers more than just a career move; it is a chance to immerse yourself in the Mediterranean lifestyle. With year-round sunshine, historic landmarks, and a vibrant social scene, Greece provides a perfect backdrop for personal and professional growth. Whether you are exploring the islands or enjoying the urban energy, the culture of Greece will surely captivate you.