FP&A Consultant, Loyalty Programs
Skills
About this role
About Us
KYROS is the only actuarial firm solely focused on loyalty programs. We’re a small, boutique, fully remote consulting firm built by actuaries and technologists who wanted to rethink how actuarial work is done.
We help your favorite frequent flyer program, hotel, bank or retail loyalty program measure and optimize the economic value that the program creates through a modern, highly technical combination of actuarial theory, machine learning, and big data technology.
As a lean and growing team, we operate much more like a startup than a large consulting firm. We move quickly, expect a high level of execution, and rely on team members to take ownership of their work end to end. This is an environment for people who work efficiently, make sound decisions with incomplete information, and enjoy delivering high-quality work without layers of process or bureaucracy.
We also leverage AI in service of human potential -- not to replace our people, but to amplify what they’re already great at. It’s freed our team up to spend more time on the work only a person can do: solving hard client problems, pushing into new territory, and building real relationships. If you’re comfortable working alongside AI as part of the job, you’ll fit right in here.
Likewise, if you thrive on variety, enjoy coming to work not always knowing exactly how your day will unfold, and get energized by balancing multiple priorities in a fast-moving environment, this role is for you.
The Role
Salary range : $150,000-$200,000
We’re looking for a highly motivated finance and analytics professional to help us manage and grow a portfolio of client relationships. This role is best suited for someone who has spent their career close to a loyalty, rewards, or points program — in FP&A, financial analysis, or a similar role inside an airline, hotel, retailer, bank, or other loyalty-driven business — and who is ready to bring that perspective to a wider range of clients. This is a place where you can make a real impact, as opposed to getting lost as one more cog in a big machine.
You’ll act as the primary point of contact for a set of clients, partnering with our analysts and data scientists to scope and execute quantitative analyses rooted in machine learning. This includes estimating and forecasting loyalty program liability, customer lifetime value (CLV), and other key drivers of program economics. You don’t need to write the code yourself, and you don’t need to come from an actuarial or traditional consulting background — but you already understand how a loyalty program shows up on a company’s books and in its financial planning, and you can translate that fluency for our clients.