Heinemann Content Specialist (K-8 Math & Literacy)
About this role
Heinemann is a division of HMH that provides professional resources and educational services for teachers, kindergarten through college. We partner with leading voices in education who share our respect for teachers and support them in their efforts to help children grow academically, emotionally, and as knowledgeable citizens. Heinemann creates child-centered print and digital curricular resources, professional development books, workshops, institutes, and video offerings.
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com
Content Specialist K-8 Math & Literacy
Location: Remote 75% travel within U.S. – this job may be performed in any state in the U.S.
Purpose of the Role: The Content Specialist is responsible for the delivery of customized pre-sales support to school customers in collaboration with their sales partners. Pre-sale support ranges from sales presentations to live software demonstrations, teaching model lessons, producing recorded videos, supporting sales pilots and engaging in customer conversations.
Job Responsibilities:
Presale Responsibilities
• Collaborate with Director of Curriculum and Content, Account Executives, Sales partners and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge. • Explore customer needs for education solutions. • Deliver virtual and onsite pre-sales product presentations and platform demonstrations tailored to customer and sales needs using multiple platforms and software. • Handle customer questions and overcomes objections. • Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs. • Utilize knowledge of competitors’ products to enhance product positioning in HMH product demonstrations. • Provide initial training and ongoing support for sales pilots. • Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested.
Digital Responsibilities: