Clinical Supervisor (Open Until Filled)

Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff performing behavioral health treatment and assessment duties within the Department of Behavioral Health Services; plans and coordinates comprehensive behavioral health assessment, intervention, and treatment methods, including providing training and clinical supervision of unlicensed clinicians; oversees the completion and maintenance of client and program files; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

Supervision Received and Exercised Receives general direction from the Behavioral Health Services Manager. Exercises direct and/or clinical supervision over professional, technical, and/or administrative staff.

The job functions listed below are not inclusive or exclusive and are intended only as illustrations or examples of the various types of work that may be performed in various divisions/departments. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.

• Plans, organizes, assigns, supervises, and reviews the work of staff providing support for or direct behavioral health clinical intervention, recovery, and/or case management services to assigned clients and their families; plans, coordinates, and directs the daily operations and activities of assigned unit(s) and/or clinic; develops, monitors, and adjusts staffing schedules to ensure optimal service delivery and operational support. • Trains staff in the work of assigned program operations and services; implements training procedures and standards; provides technical consultation and guidance to staff members and performs the more complex program duties assigned to staff. • Evaluates employee performance; counsels employees and effectively recommends initial disciplinary action; assists in selection and promotion. • Conducts clinical case conferences with licensed and non-licensed staff to evaluate case progress; provides consultative direction to staff as necessary; develops staff awareness and skills; provides information and training on the latest service techniques. • Provides individual and group supervision, training, and chart auditing for interns completing pre-and post-master’s internships and unlicensed clinical staff; teaches and supervises clinical skills, appropriate roles and boundaries, and ethical and legal criteria; reviews intern strategies for behavioral health treatment and case management; provides critical and constructive feedback on same. • Works in coordination with department leadership, clinical staff, and support staff in developing and managing new programs, services, and treatment groups as necessary to better serve clients; evaluates program effectiveness and recommends development and/or modification of program goals, policies, procedures, and work standards to enhance program effectiveness; drafts and submits a wide variety of policies, procedures and plans for the execution of program operations; implements upon approval. • Participates in the work of staff as necessary; maintains an active caseload of high acuity clients; makes or reviews decisions on difficult client assessment and casework matters; assists clinicians with crisis services; and reviews logs for service delivery and follow-up care. • Reviews, audits, and ensures staff maintain and submit accurate, detailed, and thorough documentation, case records, and notes of all billable and non-billable activities and services related to client care; provides feedback to staff and revises/completes necessary documentation for billing purposes. • Coordinates assigned services and operations with those of other divisions and outside agencies; participates in collaborative treatment with representatives from other agencies to build partnerships and network connections to facilitate collaborative care among all agencies to better serve the County’s clients. • Performs crisis intervention; evaluates individuals to identify level of stable behavior; provides support and assistance in problem resolution; coordinates or arranges for the provision of appropriate care services; and places holds as necessary within scope of authority. • Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues. • Trains staff and service providers in the work of assigned program operations and services; implements training procedures and standards; provides technical consultation, expertise, and guidance to staff members and service providers both in the office and field and performs the more complex program duties assigned to staff. • Collaborates with internal departments, external agencies, and community coalitions to identify the community’s service needs; develops and implements plans to meet those needs. • Evaluates program effectiveness in meeting client needs in line with scope of work; recommends and implements procedural changes to enhance program effectiveness, including those required for program compliance. • Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities. • Participates as a member of a multi-disciplinary treatment team providing critical clinical input related to client diagnosis and recommended treatment plans; presents findings and clinical observations; receives clinical feedback and assistance in managing transference/countertransference; participates in case conferences and consults with psychiatric staff to review client cases and resolve difficult therapeutic problems. • Represents the County in meetings with members of other public and private organizations, community groups, contractors, developers, and the public. • Ensures staff observe and comply with all County and mandated safety rules, regulations, and protocols. • Performs related duties as assigned.