Network Engineer III

The Network Engineer III provides advanced technical leadership in the design, implementation, optimization, and support of the organization's network and telecommunications infrastructure. This role is responsible for researching and deploying new technologies, developing infrastructure standards and roadmaps, and ensuring secure, reliable, and scalable network operations. The Network Engineer III collaborates across IT teams to enhance system performance, strengthen business continuity and disaster recovery capabilities, and drive technology innovation that supports organizational goals.

Essential Functions:

• Responsible for infrastructure designs, plans, installations, and configurations to include: • Evaluate, design, implement, and support enterprise network technologies, including campus and data center networking, wireless infrastructure, firewalls, security platforms, and telephony systems. • Responsible for actively monitoring network, voice, and/or firewall performance, proactively identifying potential issues, and reporting outages to appropriate stakeholders. • Responsible for analyzing infrastructure usage and predict future needs to ensure scalability and performance. • Act as a lead for enterprise level infrastructure projects. • Design and implement security measures on devices, identify and remediate security vulnerabilities. • Define and document configuration standards and compliance goals for SME based specific discipline area of focus. • Maintain accurate and current documentation including topology diagrams, devices configurations, and troubleshooting wiki's. • Troubleshooting, diagnosing and resolving connectivity issues and infrastructure failures. • Support tech lead and team lead in designing, planning, implementation, and testing of projects. • Provide technical assistance to users regarding connectivity issues, severity incident, and troubleshooting problems. • Maintain SLAs within the ITSM ticketing system ensuring proper customer satisfaction metrics. • Identify areas of opportunity to automate repeatable processes. • Provide feedback to tech lead and team lead for SLA adherence and improvements. • Participate in 24x7 on call rotation ensuring uptime and availability to the organization. • Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. • Bachelor's Degree in Information Technology, Computer Science, or related field, preferred. • 5+ years' combined experience in network engineering, including routing, switching, wireless, 802.1x, security, firewall management, disaster recovery and network architecture, required. • 2+ Years of experience in a technical support or service desk environment, required.

Technical or Specialized Knowledge/Skills: