Credit Controller
About this role
Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:
Lifestyle : Hybrid working model to support flexibility.
Personal Development : Access to LinkedIn Learning and professional development programs.
Health & Wellbeing : Paid Parental Leave and Employee Assistance Program.
Discounts & Perks : Generous discounts on company products, laptop provided, novated leasing options.
Socia l: Recognition programs and social events to celebrate our team’s achievements
About the Role
Reporting to the National Credit Manager, you will be responsible for the timely collection of outstanding debt, maintaining a clean ledger and providing exceptional customer service across a diverse portfolio of customers located throughout Australia and New Zealand.
Key Responsibilities
• Manage business-to-business collections and follow up overdue accounts. • Process credit applications and assess customer credit worthiness. • Reconcile customer accounts and resolve payment or claim queries. • Allocate payments and investigate missing remittances. • Review credit reports and identify potential credit risks. • Partner closely with customers, sales teams and internal stakeholders across Australia and New Zealand. • Prepare monthly ledger reviews and escalate high-risk accounts when required.
About You
To be successful in this role, you will have:
• 3-5 years' experience in corporate credit control or accounts receivable. • Strong business-to-business collections experience. • SAP experience and strong Excel skills, including pivot tables and formulas. • Experience managing large customer ledgers. • Excellent communication and relationship-building skills. • A high level of accuracy and attention to detail. • A collaborative, team-first attitude.