International Operations Agent
About this role
Essential Job Functions
• Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. • Prepares documents necessary to complete export, import and customs clearance process. • Track and trace cargo as necessary to insure proper movement and delivery. • Provide accounting department with proper and correct billing information. • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations). • Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution. • Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight.
Other Skills & Abilities
• Must possess strong working knowledge of all rules, regulations, governance and • documentation preparations, as it pertains to both Imports and Exports. • Must have strong verbal and written communication skills • The ability to work in a fast-paced environment. • Strong organizational skills are required, due to the high volume and demands of the position. • Strong knowledge of Microsoft word and excel • Excellent client service skills • Ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner
Physical Requirements
• Talking, hearing and using hands to operate computer equipment. • Vision abilities required by this job include close vision and the ability to adjust focus. • Job may require extended sitting or standing, use of standard office equipment. • Job may require presence on-site at the assigned work location.
Education & Experience
• High School Diploma or GED required. • Minimum 4 years related experience. • Minimum 3 years industry experience preferred.
CERTIFICATIONS AND LICENSES
• Professional certification may be required in some areas.
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
• Quarterly Incentive Plan • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use • Excellent Medical, Dental and Vision benefits • Tuition Reimbursement for education related to your job • Employee Referral Bonuses • Employee Recognition and Rewards Program • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities • Employee Discounts • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates