Relationship Manager, NSW
About this role
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. The division plays a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.
About the Role
The purpose of this role is to manage and build strong relationships with a portfolio of Diversified Industries customers, and drive portfolio growth through customer acquisition, cross- selling and referrals.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Type: 14-month Fixed Term Contract, Full-Time Role Location: Suite 3, 45-53 Kembla St, Wollongong NSW 2500 Work Hours: 40hrs/week
What will your day look like?
This role is accountable for:
• Acting in the best interest of the customer and applying a customer-centric approach • Proactively developing and maintaining a detailed understanding of customer business and financial needs • Providing customers with appropriate solutions • Collaborating with Product Partners and other internal stakeholders to design, structure and execute deals • Building and maintaining external networks with a strong focus on Circle of influence and origination • Structuring deals in conjunction with relevant product and specialist teams • Managing a portfolio of Diversified Industries customers • Adhering to a strong operational rhythm, including driving new to bank business and working to grow whole of customer relationships • Ensuring the set is well managed including credit risk across the customer base • Exercising Relationship Credit Approval Discretion as appropriate • Coaching and growing an Assistant Manager direct report
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
• Build and maintain strong relationships with stakeholders to drive mutually beneficial outcomes • Apply domain expertise to support complex customers and deliver tailored banking solutions • Assess and manage credit risk, including structuring appropriate credit solutions aligned to policy • Drive business development by identifying and pursuing strategic growth opportunities • Demonstrate commercial acumen and critical thinking to inform decisions and create long-term value • Effectively manage portfolios, prioritise work, and operate within regulatory and market environments