OUTSIDE SERVICE - Full-Time Seasonal

POSITION OVERVIEW

The Outside Services (OSP) Staff is responsible for assisting members and guests with vehicle, luggage, and transportation services, maintaining the cleanliness of club-owned vehicles and golf carts, and providing exceptional customer service at all times. The position plays an important role in ensuring a welcoming and safe environment for members, guests, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Issue and collect automobile claim tickets. • Maintain safe and clean entrances, parking lots, and work areas. • Direct members and guests to desired locations within the club. • Wash, fuel, and maintain members', guests', club, livery, and sales vehicles. • Provide transportation for members and guests to and from the airport. • Perform minor club repairs as directed. • Cover employee shuttle driver shifts as needed, including days off and breaks. • Keep all members' golf carts clean and ready for use. • Provide support at both practice facilities. • Assist members and guests with special requests. • Attend staff meetings and required training sessions. • Perform other appropriate tasks as assigned by the Outside Services Manager or other designated supervisor. • Leadership - Maintain a professional, positive attitude while promoting company values and representing departmental objectives. • Teamwork - Foster cooperation and collaboration among coworkers and across departments. • Safety - Follow all established safe work practices and attend required safety training. • Other duties as assigned - Flexibility to adapt to operational needs.

Qualifications QUALIFICATIONS

To do this job well, an individual must be able to carry out each essential duty. The skills and requirements listed below show what is needed for success in this role. Reasonable accommodations may be provided to help individuals with disabilities perform the essential functions.

Education and/or Experience

• Some high school required; high school diploma or GED preferred. • Previous valet, hospitality, or customer service experience is helpful but not required.

Required Technical / Other Skills and Abilities

• Able to safely operate both automatic and manual transmission vehicles. • Strong communication and customer service skills. • Able to stay calm and professional in busy or emergency situations. • Reliable, punctual, and able to follow instructions.

Required Licenses/Certifications