Police Services Manager

A noncommissioned command staff position that manages the daily activities of the Police Support Services division of the Police Department and all noncommissioned support services staff including volunteers. Evaluates current practices, procedures and systems. Assists the Police Chief with planning and research, budget preparation, crime analysis, policy, procedure, personnel issues, and accreditation and professional standards.

• Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend and implement changes/improvements as needed; make recommendations for cost-savings. • Administer support services departmental policies and procedures; establish long and short term goals, objectives and priorities for the support services division; work with command staff to develop and manage department wide long range and strategic plans. • Compile data/information from a variety of sources to prepare summary reports, including state-mandated monthly national crime reporting (National Incident Based Reporting System [NIBRS]), monthly council report and other budget-related reports and analysis required by the Chief. • Serve as ACCESS Terminal Agency Coordinator (TAC) for the police department and maintain ongoing departmental compliance; ensure that all personnel maintain required ACCESS training and certifications as appropriate. In conjunction with City IT staff, provide computer hardware/software support, consultation and maintenance related to the police department network system. Report monthly validations reports to criminal justice resources such as New World, DOL, and WSP as agency TAC. • Monitor and coordinate the tracking, approval and correct coding of department expenditures. • Serve as a liaison to the Police Department and other City departments, outside agencies and the public;respond to citizen inquiries, resolve sensitive and controversial issues as needed; • Perform a variety of complex supervisory and technical tasks related to the management, retrieval, retention and destruction of police records, both in hard copy and electronic format, pursuant to state archive schedules. Under general direction of the City's designated Public Records Official, act as the department's public records official. • Prepares and submits regular reports regarding division activities. • Serves as liaison with Snohomish County agencies (Superior Court, District Court, Prosecuting Attorney, and Sheriff's Office), and City Prosecutor's Office as it relates to criminal citations, felony and misdemeanor charges and follow ups. • Act as liaison with City Fleet Manager and City Facilities Manager. • Conduct monthly, quarterly and annual evidence audit(s) and for courts as required by policy, accreditation standards, and law. • Responsible for supervising and coordinating the activities of the property and evidence section of the Police Department including the purchase, receipt and storage of supplies, equipment, and property. • Maintains control of police evidence, preparing records of articles and valuables received including description of article, name of owner, name of police officer from whom received and reason for retention; issuing property being retained as evidence to officer at the time of trial upon receipt of authorization; releasing lost or stolen property to owner upon proof of ownership; and planning, developing and implementing methods of operation as well as disposing of unwanted articles, supplies, and related property and evidence. • Coordinates police auctions for unclaimed property and bicycles and determines what will be sold at such auctions. • Ensure Concealed Pistol licenses are issued in accordance with State and department guidelines. • Hire, assign work, supervise, train, promote, transfer, lay off, discipline, and handle grievances of assigned staff. • Predictable and regular attendance required. • Independent judgment and discretion required.