Office Manager, Multi-Site Operations

Position Summary DataSpring is seeking an Office Manager, Multi-Site Operations responsible for overseeing workplace operations, facilities management, office services, and administrative support activities across the organization's Washington, DC and Louisville, KY office locations. This role ensures both offices operate efficiently, safely, and professionally while delivering a consistent and positive workplace experience for employees, visitors, clients, and business partners.

The Office Manager serves as the primary operational leader for office facilities, workplace services, vendor management, and office support functions. The role directly supervises office administration staff and partners with workplace stakeholders to ensure consistent and effective office operations across both locations.

The Office Manager, Multi-Site Operations is a full-time, remote, exempt position and reports to the VP, Business Operations. This position will require the ability to travel up to 25% of the time.

Specific Responsibilities

Office Operations & Workplace Management

• Lead daily operations for two office locations, ensuring consistent service delivery, employee support, and workplace standards. • Establish and maintain office procedures, workplace standards, and operating guidelines across both locations. • Monitor office operations, identify improvement opportunities, and implement solutions that enhance efficiency and employee experience. • Serve as the primary escalation point for office-related issues requiring resolution. • Develop and maintain operational documentation, workplace procedures, and business continuity plans. • Ensure office environments are safe, functional, organized, and welcoming. • Coordinate facility maintenance, repairs, upgrades, and preventative maintenance activities. • Serve as primary liaison with landlords, property management firms, and building operations teams. • Monitor workplace conditions and proactively address operational concerns. • Manage office moves, space planning initiatives, workstation changes, and workplace improvement projects. • Serve as the primary point of contact for workplace technology and office systems, maintaining operational knowledge of conference room technology, audiovisual equipment, printers, and other workplace infrastructure while partnering with IT to support ongoing functionality and user needs. • Lead workplace initiatives that enhance employee engagement, collaboration, and productivity. • Oversee office hospitality, conference room operations, visitor management, and employee amenities. • Manage facility access, office security, and visitor protocols, including badge administration, access permissions, and visitor sign-in processes. • Coordinate and support onsite meetings and events by managing facility readiness, vendor coordination, room setup, and day-of operational support. • Ensure consistent execution of workplace standards and employee support services across both locations.