Procedure Scheduler - No weekends, full benefits
About this role
Company: Tidewater Eye Centers Job Title: Surgical Coordinator
Department: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Chesapeake and requires travel to satellite offices. We pay mileage! Pay: $18-22 DOE
SUMMARY
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities. • Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver. • Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. • Counsel patients for Physician Fee and Eye Surgery Center. • Follow up on and collect surgery payments. • Other duties as assigned.
QUALIFICATIONS
• Desire to gain industry knowledge and training • Demonstrates initiative in accomplishing practice goals • Ability to grow, adapt, and accept change • Consistently creating a positive work environment by being team-oriented and patient-focused • Ability to interact with all levels of employees in a courteous, professional manner at all times • Reliable transportation that would allow employee to go to multiple work locations with minimal notice • Commitment to work over 40 hours to meet the needs of the business • Ability to work weekends when applicable
EDUCATION AND/OR EXPERIENCE
• High School diploma or GED equivalent is required • Experience in financial counseling is preferred • Experience working with insurance is preferred
LICENSES AND CREDENTIALS
• Minimum Required: None
SYSTEMS AND TECHNOLOGY
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.