Executive Account Manager – Field Sales
Skills
About this role
Accountabilities: • Grow the assigned territory through prospecting, account expansion, strategic account development, and achievement of sales, gross-profit, unit, and market-share objectives.
• Provide technical, bench-level customer engagement by optimizing laboratory workflows, demonstrating products, addressing application challenges, and troubleshooting chromatography and sample-preparation solutions. • Maintain a strong field presence through frequent customer visits, technical seminars, vendor shows, conferences, and industry events. • Build and maintain multilevel relationships with laboratory users, technical influencers, business leaders, and procurement stakeholders. • Manage strategic sales opportunities throughout the full cycle, from technical evaluation and solution development through commercial negotiation and close. • Develop account plans, proposals, and long-term commercial agreements that support sustainable territory growth. • Capture customer feedback and market intelligence to help inform product development, commercial strategy, and future opportunities. • Collaborate with Sales, Marketing, Product, and other internal teams to align customer needs with broader business objectives. • Independently organize territory activities, prioritize opportunities, and manage resources across a geographically dispersed customer base.
Requirements
• Bachelor’s degree in Chemistry, Biology, or a related scientific discipline, combined with 5+ years of experience in an outside sales role. • Deep technical expertise in sample preparation, chromatography, and mass spectrometry, with the ability to communicate complex scientific concepts, products, and applications effectively to laboratory customers. • Demonstrated experience in sales, technical sales, or customer service within the life sciences or laboratory market is preferred. • Strong understanding of consumables sales and relevant target industries, markets, or laboratory techniques in the region. • Experience using customer relationship management (CRM) software and proficiency with digital and AI-enabled sales tools to identify and develop new business opportunities. • Strong territory planning, prioritization, organization, and independent working skills. • Excellent relationship-building, communication, consultative selling, problem-solving, and negotiation abilities. • Bilingual proficiency in French and English is preferred. • Willingness and ability to travel extensively, with approximately 50–75% of working time spent visiting customers throughout Canada, including regular multi-day and overnight trips.
Benefits
• Annual base salary of CAD $85,000–$100,000 . • Sales Incentive Compensation, with total target compensation at plan of CAD $145,000–$180,000 . • Eligibility for additional bonus/incentive compensation. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off. • Flexible and remote working arrangements, with this role eligible for remote work from home. • Opportunities to work in a scientific, customer-focused environment supporting laboratory and life sciences applications. • Equal opportunity employment and reasonable accommodation for individuals with disabilities.