Leading Hand

About Us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.

Komatsu is a global leader in the manufacture and servicing of heavy equipment, with a strong presence across New Zealand and Australia. Join a business that provides opportunities to develop your technical and leadership skills while working alongside experienced industry professionals.

The Opportunity

We are looking for an experienced Leading Hand – Service to join our Greymouth team.

This is a hands-on leadership role supporting a team of five mechanics and working closely with the Service Supervisor to keep day-to-day service operations running safely, efficiently and productively.

You’ll spend around 60% of your time hands-on with the team and 40% supporting leadership, planning and coordination. The role has a strong field service focus, with a mix of workshop and customer-site work across the West Coast.

Our customer base is primarily mining, with additional quarry and agricultural customers, providing a varied mix of heavy equipment service and maintenance work.

Role Located: Greymouth, NZ

What you’ll be doing

• Provide day-to-day technical leadership, guidance and support to a team of five mechanics. • Remain hands-on with repairs, diagnostics, servicing and maintenance of heavy equipment. • Coordinate workshop and field service work, including job planning, scheduling and progress. • Manage WIP and support jobs through to completion, including opening and closing jobs. • Work with customers and technicians to understand requirements and keep work progressing. • Support parts ordering and ensure technicians have the resources required to complete work. • Provide on-the-job coaching and support to technicians and apprentices. • Promote safe working practices, quality standards and a positive team environment.

What we're looking for

• A trade-qualified Heavy Equipment, Automotive Diesel or similar technician, ideally NZ Level 4 or equivalent. • Previous Leading Hand, supervisory or senior technician experience, with the ability to guide and support a team. • Strong mechanical, hydraulic and electrical fault-finding capability. • Experience working on heavy mobile equipment. Mining, quarry, agriculture or similar industries will be highly regarded. • Strong communication and customer service skills, with the confidence to liaise directly with customers. • Komatsu experience is preferred but not essential – experience with other heavy equipment OEMs will be considered.